The Art of Following Up…Part 2 (Q & A)

Patient Follow Up Secrets

Last week’s article regarding developing a “patient follow up” system sparked a lot interest in the form of both comments and private emails.

Due to this high amount of interest, I thought it’s be best to take one of the questions that was asked by Dr. Michael Pawlus, periodontist from sunny Sarasota, Fl and answer it in the video below.

He writes: “Jeff, How do you know when to stop contacting a potential new patient? I agree that follow up is needed but is it one follow up a week for three weeks or three times in one week? Or 5-9 times as you mention in the e-mail. I am interested in learning more.”

Watch the video below for my thoughts.


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